Building moments that matter goes beyond an exceptional curriculum.

Getting people oriented into the platform and moving through your modules is necessary work. But programs with group moments introduce different types of friction and there is an art and science to that. It means knowing how to:

• Set boundaries (not rules) within group spaces

• Navigate overshares

• Provide constructive feedback that doesn’t feel like a public slap in the face

• Hold participants accountable to agreements entered

• Encourage sitting in the discomfort of disagreement and not playing saviour/peacemaker

• Move your clients through the inevitable tension that comes with turning learning into sustainable behaviour change.

Most programs are built to be delivered.

The best ones are designed to be felt.